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By Leslie P. Willcocks,Mary C. Lacity

A wealthy database of over 2,200 outsourcing preparations, studied throughout sectors and geographies, and over the years, from inception, via agreement signing, to results. This publication has exceptional perception into the strong practices which have been confirmed potent time and again.

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Advanced Outsourcing Practice: Rethinking ITO, BPO and Cloud Services (Technology, Work and Globalization) by Leslie P. Willcocks,Mary C. Lacity


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